privacy policy
privacy policy
Last updated March 7, 2025
Flow Tangible ("Flow Tangible," "we," "us," or "our") manages your personal data in connection with your purchase of our products and the use of our services on our website, flowtangible.com, and other Flow Tangible-related applications.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website, use our products, or interact with our services.
By using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from accessing or using our services.
What Is Personal Data?
Personal data means any information that can identify you directly or indirectly. This includes your name, address, email, IP address, and other identifiable information.
Who Is Responsible for Your Data?
Flow Tangible is responsible for handling your data. You can contact us via [insert contact email] if you have any questions regarding this policy.
What Data Do We Collect and Why?
We collect your data in several ways:
When You Make a Purchase
Data collected: Name, email address, postal address, phone number, payment information (processed via third-party providers), IP address.
Purpose: To process your order, manage payments, fulfill delivery, and provide customer support.
Legal basis: Contractual necessity – to deliver what you've ordered.
When You Create an Account
Data collected: Contact details (name, email), password, and account preferences.
Purpose: To manage your account, personalize your experience, and offer customer support.
Legal basis: Contractual necessity – to create and manage your account.
When You Subscribe to Our Newsletter
Data collected: Email address.
Purpose: To send you updates, special offers, and news.
Legal basis: Consent – you may withdraw your consent at any time.
When You Visit Our Website
Data collected: IP address, device information, browsing activity, cookies*, and usage data.
Purpose: To improve our website, analyze traffic, and enhance user experience.
Legal basis: Legitimate interest – to optimize our services and troubleshoot issues.
What Are Cookies and How Do You Manage Them?
We use cookies to enhance your browsing experience, measure site traffic, and understand where our visitors are coming from. These cookies may be session-based (expire after you leave) or persistent (remain for future visits).
You can manage or disable cookies through your browser settings. Be aware that blocking cookies may limit certain website features.
We use third-party analytics providers (such as Google Analytics) to gather data on how you interact with our website. To opt out, visit Google Analytics Opt-Out.
How Do We Use Personal Data?
We use your Personal Data to:
Provide, maintain, and improve our Service
Process orders and fulfill purchases
Communicate with you, including responding to inquiries and sending updates
Analyze and improve the functionality and user experience of our Service
Detect, prevent, and address technical issues, fraud, or misuse
Comply with legal obligations and enforce our policies
We may also use aggregated and anonymized data for analytical and business purposes.
How Do We Share Your Data?
We may share your personal data with:
Service Providers – Trusted third parties like payment processors, delivery companies, and hosting services.
Business Partners – Advertising partners (such as Google and Meta) to show you relevant ads.
Legal Compliance – If required by law or legal processes.
We only share the minimum data necessary and require our partners to maintain data security standards.
How Do We Keep Your Data Safe?
We take the security of your personal data seriously and implement a range of technical, administrative, and organizational measures to protect it against unauthorized access, loss, alteration, or misuse. Our security practices include:
Encryption: We use industry-standard SSL/TLS encryption to protect data in transit between your device and our systems.
Access Control: Only authorized personnel with a legitimate business need can access your personal data. Access is restricted using role-based access controls (RBAC) and multi-factor authentication (MFA).
Data Minimization: We collect and store only the data necessary for specific purposes, and we anonymize or pseudonymize data where possible.
Regular Audits: We conduct regular security audits and assessments to identify and mitigate potential vulnerabilities.
While we take all reasonable precautions, no method of data transmission or storage is 100% secure. We encourage you to protect your own information by using strong passwords and keeping your login credentials confidential.
How Long Do We Keep Your Data?
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, your data is deleted or anonymized.
Your Rights and Choices
You may have rights regarding your Personal Data under applicable laws, including the right to:
Access, update, or delete your Personal Data
Object to or restrict data processing
Withdraw consent for data collection
To exercise your rights, please contact us at jager@flowtangible.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will take effect upon publication on our website. We encourage you to review this policy periodically.
Questions?
If you have any questions or concerns about how we handle your data, reach out to us at jager@flowtangible.com.
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